Privacy and data protection are becoming big issues for all internet users, but especially if you are running an eCommerce business. But it isn’t all bad news – increasing trust in online shopping means more people will be confident in sharing their payment details, and many of the changes coming up can be implemented reasonably easily.
The important thing is that you’re aware of what will be required to abide by the laws which affect your country, and also any global changes which include how search engines and internet browsers will work in the future, so your business isn’t negatively affected. And we’ll help by keeping you updated on what we’re doing, and sharing the best privacy and data protection advice for eCommerce from around the web.
New EU Regulations for May 26, 2012:
If your business and website are located in the European Union, you need to be aware of the new regulations which were introduced in May 2011, but will begin to be enforced from May 26, 2012. You can get detailed information via the Information Commissioners Office, but we’ll attempt to summarise them for you – just keep in mind that we’re not lawyers.
Some cookies will be automatically served when someone visits your site, such as analytics, so you’ll need to mention this and explain how they can be removed by a user. And for anything else, you’ll need to provide a way for users to opt out.
Changes for Search Engines and Browsers:
The search engines and browsers your customers are using have also started to implement new privacy rules and restrictions on what information you can get from them. We’ll be publishing a guide to the latest changes to search, and in particular, Google and Google Analytics data, so let us know if you’ve got any specific questions or queries you’d like to see.
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* Important disclaimer – we make eCommerce software rather than practising law in any way, so please do keep that in mind and if in doubt, check the official websites, such as ICO, and do take legal advice to make sure you’re covered.