About Follow-Up Email Auto-Responder

Follow-Up Email Auto-Responder plugin allows you to define and send automated emails that will be delivered to your customers‘ email inboxes at defined time intervals after they complete a specific action such as making a purchase or signing up for an account.


To install your plugin:

  1. Navigate to Plugins Add New.
  2. At the top of the Add Plugins page, click the Upload Plugins button.
  3. Click Choose File.
  4. In the File Upload pop-up, choose the plugin’s .zip file from the hard drive and then click Open.
  5. Click Install Now.
  6. After installation, you have to click the Activate Plugin button.
  7. You will be transferred to the Plugin page; Follow-Up Email Auto-Responder should now be visible.



To activate the plugin:

  1. Navigate to Jigoshop Manage Licenses.
  2. Fill the boxes with appropriate information (license key and activation email).
  3. Click the Save button.
  4. Your plugin should now be active.


Following successful installation and activation, the plugin settings can be accessed from the main WordPress menu on your site dashboard.


By clicking on the Emails link you can access the below settings panel:


  • Storewide Email – Storewide emails will be sent to a buyer of any product upon the criteria you define.
  • Product/Category Emails – Product and Category emails will be sent to a buyer of products specified here or products from specific categories upon the criteria you define.
  • User Sign-up Emails – Sign up emails will be sent to a new user upon the criteria you define.

In each emails section you will find the following columns:

  • Priority – a defined priority of an email template.
  • Name – the name of your email template.
  • Interval – when your email will be sent (more on intervals later in this documentation).
  • Product or Category – products or categories associated with the email template.
  • Used – the number of emails sent in total for the email template (more on reporting below).
  • Always Send – This overrides defined priorities.

To create new email click Add New button.


Now you can create a new email template.

  • Email type – here you can define the type of email
  • Always send – choose, if this email will be always sent after defined actions
  • Name – the name of your email template
  • Interval – set the time when the email will be sent:
    • Minutes after
    • Hours after
    • Days after
    • Weeks after
    • Months after
    • Years after,
  • On a specific date and time
  • Email Subject – the subject of your email,
  • Email Body – the body of your email, you can use different shortcodes here:
    • {customer_first_name} – first name of the customer, taken from billing information
    • {customer_name}the name of the customer, taken from billing information
    • {store_url}the URL of your store
    • {store_name}the name of your store
    • {item_names} item name
    • {item_categories}item category
    • {order_number} order number generated for the user
    • {order_datetime} date and time of the customer’s order
    • {unsubscribe_url}URL where users will be able to opt-out of the email list
  • Add Google Analytics tracking on links – enables Google Analytics tracking,
  • Send a test email – sends a test email to the entered recipient,



If emails are properly configured, the plugin will send emails automatically.



To send emails regularly, the user has to install WP-Cron Control Add-on.