Want a peace of mind concerning problems – which may arise from running a website – that will allow you to focus on running your business instead?
Now you can have it with Enterprise Level – Ad-Hoc Emergency Support. With just one, easy, annual upfront payment we offer you a 12-month support with an extremely short response time (no longer than 15 minutes), and a guaranteed fix of any issues concerning themes, custom functions, software updates, and plugins. This service is at your disposal 24 hours a day, 7 days a week (with the maximum of up to 8 hours per month covered).
In the unlikely case you are not satisfied with this service we will return your money even up to 14 days after the purchase.
Response time: 15 minutes
Guaranteed Fix: Yes
What is covered: Fixing issues with themes, custom functions, software upgrades and plugins
The maximum amount of hours covered: 8/month
Service availability: 24/7
Duration: 12 months
Payment terms: Upfront for 12 months